GS4 · 10 marks · 150 words
“A public servant's attitude towards citizens often determines the quality of governance.” Examine how positive and negative attitudes impact public service delivery. Suggest strategies to inculcate citizen-centric attitudes among civil servants.
Answered by 1 topper · CSE 2025
Syllabus: Attitude: content, structure, function; its influence and relation with thought and behaviour; moral and political attitudes; social influence and persuasion.
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More on Attitude
Content, structure and function of attitude, its influence on thought and behaviour, how attitudes form and change, and moral and political attitudes.
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