UPSC Mains 2018 · GS IV · Q7 · 20 marks · 250 words · Case study

Rakesh is a responsible district level officer, who enjoys the trust of his higher officials. Knowing his honesty, the government entrusted him with the responsibility of identifying the beneficiaries under a healthcare scheme meant for senior citizens. The criteria to be a beneficiary are the following : (a) 60 years of age or above. (b) Belonging to a reserved community. (c) Family income of less than ₹ 1 lakh per annum. (d) Post-treatment prognosis is likely to be high to make a positive difference to the quality of life of the beneficiary. One day, an old couple visited Rakesh’s office with their application. They have been the residents of a village in his district since their birth. The old man is diagnosed with a rare condition that causes obstruction in the large intestine. As a consequence, he has severe abdominal pain frequently that prevents him from doing any physical labour. The couple have no children to support them. The expert surgeon whom they contacted is willing to do the surgery without charging any fee. However, the couple will have to bear the cost of incidental charges, such as medicines, hospitalization, etc., to the tune of ₹ 1 lakh. The couple fulfills all the criteria except criterion ‘b’. However, any financial aid would certainly make a significant difference in their quality of life.

  1. How should Rakesh respond to the situation ?

हिन्दी में

राकेश जिला स्तर का एक ज़िम्मेदार अधिकारी है, जिस पर उसके उच्च अधिकारी भरोसा करते हैं । उसकी ईमानदारी को ध्यान में रखते हुए सरकार ने उसे वरिष्ठ नागरिकों के लिए एक स्वास्थ्य देखभाल योजना के लाभार्थियों की पहचान करने का दायित्व सौंपा है । लाभार्थी होने के लिए निम्नलिखित कसौटियाँ हैं : (अ) 60 वर्ष की या उससे अधिक आयु हो । (ब) किसी आरक्षित समुदाय से संबंधित हो । (स) परिवार की वार्षिक आय ₹ 1 लाख से कम हो । (द) इलाज के बाद लाभार्थी के जीवन की गुणवत्ता में सकारात्मक अंतर होने की प्रबल सम्भावना हो । एक दिन एक वृद्ध दंपति राकेश के कार्यालय में योजना के लाभ के लिए आवेदन-पत्र ले कर आया । वे उसके जिले के एक गाँव में जन्म से रहते आए हैं । वृद्ध व्यक्ति की बड़ी आँत में एक ऐसे विरले विकार का पता लगा जिससे उसमें रुकावट पैदा होती है । परिणामस्वरूप, उसके पेट में बार-बार तीव्र पीड़ा होती है जिससे वह कोई शारीरिक श्रम नहीं कर सकता है । वृद्ध दंपति की देखरेख करने के लिए कोई संतान नहीं है । एक विशेषज्ञ शल्य चिकित्सक, जिससे वे मिले हैं, बिना फीस के उनकी शल्य चिकित्सा करने को तैयार है । फिर भी, उस वृद्ध दंपति को आकस्मिक व्यय, जैसे दवाइयाँ, अस्पताल का खर्च, आदि जो लगभग ₹ 1 लाख होगा, स्वयं ही वहन करना पड़ेगा । दंपति मानक ‘ब’ के अलावा योजना का लाभ प्राप्त करने की सारी कसौटियाँ पूरी करता है । फिर भी, किसी भी प्रकार की वित्तीय सहायता निश्चित तौर पर उनके जीवन की गुणवत्ता में काफी अंतर पैदा करेगी ।

  1. राकेश को इस परिस्थिति में क्या अनुक्रिया करनी चाहिए ?

How a topper answered the closest question

Toppers wrote this one in a test series: “The onslaught of the Covid-19 Pandemic resulted in loss of many lives. Many families were left without anyone to take care of children and many parents lost their beloved children. This situation left an environment of misery. Taking this situation into consideration, the Chief minister of a state declared a scheme under which Rs 5 Lac will be provided to a family who had suffered a loss of life during the Covid-19 onslaught. Vikram Singh is a responsible district level officer, who enjoys the trust of his higher officials. Knowing his honesty, the government entrusted him with the responsibility of identifying the beneficiaries under the declared scheme. The criteria to be a beneficiary are the following: (a) Aadhar card of the deceased. (b) Belonging to a reserved community. (c) Family income of less than 1 lakh per annum. (d) Valid death certificate which mentions Covid as Primary cause of Death. One day, an old couple visited Vikram's office with their application. They have been the residents of a village in his district since their birth. The old man informed Vikram that his Son has died due to the Covid. His son was the sole breadwinner and after his demise they have been left helpless as there is no income and now he has to provide for the future of his three grandchildren. Whatever money has been left with them, they are using it to fund children's education and other expenses and are hopeful that the recently declared scheme would benefit them greatly. The Old couple fulfills all the criteria except criterion 'a' and 'd'. However, any financial aid would certainly make a significant difference in their quality of life. How should Vikram Singh respond to the situation?”

Chaitanya AwasthiAIR 37 · CSE 2022 · 290 wordsTheir whole copy

Opening

The given case presents the following issues:

Body · points and prose

  1. Duty v. Empathy
  2. Morality v. Legality
  3. Socio-economic injustice and disproportionate effect of Pandemic
  4. Humane and Equitable Governance

Course of Action

→ Vikram should respond sympathetically to the issue. Given it is an old couple, he should deploy additional care and sensitivity. → He should empathize with their son's loss and ensure that the couple doesn't have to go through burdensome procedure. → With the above objectives in mind following steps can be taken:

(1) Since it is a Covid related scheme, Death Certificate is a fundamental criteria. Vikram can make arrangements for the quick sanction of the death certificate of son.

(2) Since they have been residents of the village since their birth, Vikram may use alternative mechanisms of identity ascertainment along with helping the old couple get an Aadhaar card which would help them in the long run.

(3) For their immediate financial needs, Vikram can leverage his goodwill and honest reputation with senior officials to sanction a temporary partial grant pending full documentation under the scheme.

(4) Further, Vikram may get the grandchildren admitted into schools under RTE for free education. He can also utilize PM-CARES for children to help them.

(5) Vikram should also make the old couple avail of several social security benefits under various schemes for old age people.

(6) Vikram can also help the family seek meaningful employment for long term sustainability.

(7) He can steer crowdfunding via NGOs to help the poor couple survive in short term.

Close · a summary

Thus, by following the above steps Vikram would adhere to spirit of law instead of Letter of Law and line up to the vision of Mission Karmayogi - From Rule Based to Role Based.

1 more topper’s answer to this question, part by part, and how they all approached it: open the question.

Toppers’ answers to other close questions

Source: UPSC, Civil Services (Main) Examination 2018, General Studies Paper IV, Q7. The paper on upsc.gov.in. Themes and links to toppers’ answers are by UPSC Grade, not by UPSC.