Question 1(a) · 10 marks · 234 words written
Explain the relevance of the following in the context of civil service:
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(i) Public Trust Its important for civil servants to win public trust to ensure - a) public participation b) most of the Indian population is poor and illiterate, so its important that they trust public servants, to do justice to their rights for welfare scheme. c) smooth and transparent functioning d) accountability ensured.
(ii) Compassion Compassion implies that civil servants feel empathy with the general public, understand their needs and then take actions to fulfill them.
It is important - because it acts as an additional motivation and ensures schemes are implemented wholeheartedly and public grievances are resolved.
(iii) Objectivity - means that servants do not act arbitrarily based on personal beliefs and ideology. Rather, they should act based on the facts and observations infront of them. It is important to ensure neutrality in actions. Justice could reach effectively without harming interests of any section of society.
(iv) Integrity - Integrity refers to the highest degree of honesty and staying true to oneself even when no-one's watching. Laws and code of conduct cannot cover all aspects of governance. There are certain areas where civil servants acts on conscience - here integrity is important.
(v) Fortitude - means courage to act ethically and for welfare even when situations are difficult. It is important to ensure - civil servants do not act unjustly under political pressure or do not go for resigning when things turn difficult.
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