AIR 53 · CSE 2016 · GS4 · 58 pages

Manuj Jindal: GS4 answer copy

18 answers by Manuj Jindal, as written in the test. Each question opens a page with how other toppers answered it.

The questions

  1. Q4(a)Distinguish the following with suitable examples. (200 words) 10 i. Responsibility from fiduciary responsibility ii. Courage from courage of conviction iii. Integrity from impeccable integrity iv. Probity from probity in public life10 marks
  2. Q14There is a very strange story of electrification of a village in one state. The village is divided by a 50 feet road. The higher caste live on the one side of the road and people belonging to the lower caste live on the other side of the road. The power supply in the village has created a wide gulf between the two sections' living standards. On one hand, the upper caste has all the modern facilities such as TV, refrigerators, coolers and other luxury goods, but on the other, the lower caste struggle even if there is electric poll. They have to get their mobiles' charged through battery and children have to study under lantern. When the people belonging to lower caste went in past to electricity department to get power connection, they were refused on certain excuse. Recently, media has reported the incidents of discrimination. The power department is under huge pressure from the forward caste not to supply electricity to lower caste area and have threatened that if power is supplied, the village will experience violence. a) Suppose you are the Executive Engineer of the district and the matter come to your knowledge then how you will handle the situation to redress the grievances of people belonging the lower caste? b) In this case, what is more important for you: not disturbing the harmony or eliminating caste discrimination, which will necessarily result into disharmony? c) Discuss your strategies for similar cases in villages where caste discrimination prevails to eliminate such practices and ensure sustained harmony.25 marks

The answers

Question 1(a) · 10 marks · 220 words written

What do you understand by the concept of civil service accountability? Are you satisfied with the present level of accountability in civil services? Discuss how the role of emotional intelligence becomes important in enhancing accountability?

Opening · a definition

Civil Service Accountability can be defined as the answerability of actions, decisions and official work of civil servants to the public and all stakeholders (government, international bodies, courts & justice system etc.)

Lacunaes in current accountability of civil services:

Body · points

(1) Lack of grievance redressal mechanism leads to civil servants not being accountable. → for eg: Citizen charters have not been adopted in over 80% of government departments.

→ Poor implementation of SEVOTTAM model of governance.

(2) Lack of feedback & control through Social Audits, citizen report cards etc. → even mandated social audits in MGNREGA not implemented.

(3) Delays in RTI inquiries & lack of proper data & information management i.e. government officers.

Hence, from accountability perspective, services have not been satisfactory.

Emotional Intelligence & Accountability

Emotional intelligence refers to the development of analytical & cognitive ability with respect to various emotions such as anger, etc.

It entails: (1) Self-Regulation (2) Self-monitoring (3) Autonomy (4) Feedback

Close

Accountability is directly related to regulation, control, monitoring & reporting when needed.

Emotional intelligence develops both internal accountability for a civil servant as well as external accountability towards the public.

For eg: A highly emotionally intelligent civil servant such as IPS will be able to act with restraint in times of mob/crowd control as well as exercise force only when needed in dire circumstance.