GS4 · 10 marks · 150 words

“While competence without compassion can be brutal and inhumane; similarly, compassion without competence can be meaningless for persons seeking help.” Explain the above with the help of a suitable illustration in the context of public services.

Answered by 3 toppers · CSE 2023–2024

Syllabus: Aptitude and foundational values for Civil Service, integrity, impartiality and non-partisanship, objectivity, dedication to public service, empathy, tolerance and compassion towards the weaker-sections.

How toppers approached it

From 2 of the 3 answers · about 210 words · 50% drew a diagram.

Opening

  • A definition1 of 2
  • No separate opening1 of 2

Body

  • Points and prose1 of 2
  • Points1 of 2

Close

  • A summary1 of 2
  • A way forward1 of 2

The toppers’ answers

NausheenAIR 9 · CSE 2023 · 29 wordsTheir whole copy

Opening

Compassion is understood as going out of one's way to help others. Eg) Mother Teresa for poor and destitute.

Body

Competence and Compassion - two sides of the same coin

Diagram
- Competence without Compassion - Reasons - 1. Competence without compassion would lead to disaster for the society - Eg) Osama bin Laden was an engineer but used bombs for terror. - 2. Civil servants competence requires them to serve the public compassionately. - Eg) Including an old woman in scheme even when she doesn't have papers/documents.
Diagram
- Compassion without competence - 1. A civil servant would not know how to use limited resources for greatest good. - Eg) competent civil servant like Armstrong Pame used public funds for redevelopment of N-E region. - 2. Similarly, with competence, a civil servant can adequately deal with grievances of public. - Eg) Follow up actions by Tukaram Munde after listening to grievances in Janta Darbar.

Close

None written.

More on Empathy and Compassion

Tolerance and compassion towards the weaker sections, empathy in administration, and where compassion meets a rule.

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