Sudha Bharadwaj and her son Pankaj are planning to attend a symposium on Disability Rights being held at Mumbai. Pankaj is an especially abled child with cognitive and developmental challenges. Both of them reached the Ranchi airport through an onerous travel made via public transportation of the state government which wasn't disabled friendly and not accessible. By the time they had gone through the security check and reached the gate (almost an hour ahead of boarding), Pankaj seemed to be in the throes of hunger, thirst, anxiety and confusion. He had become visibly distressed due to the tiresome procedures and extra compliance from his side. His mother, obviously knew how to handle his meltdown - with patience, some cajoling, some stern-ness, many hugs etc. And the other passengers were stopping by to ask if they needed any help or support. This also caught the attention of some of the fellow passengers traveling by the same flight. Some of the fellow passengers approached Vamika Oberoi, who happens to be the Airline manager. These passengers informed Vamika that the distressed child is in a state of panic and they are not overly comfortable in flying with him as he seemed unfit to travel and could jeopardize the safety of the airplane. Under the aforementioned circumstance, discuss the ethical issues involved in the case? What course of action should be taken by Vamika?

Answered by 2 toppers · CSE 2022

Syllabus: Case Studies on above issues.