In a region of a northern state, the distribution of an old-age pension system has been criticised in a report, and it was found that there were inconsistencies in the process. According to the report, the procedure for identifying beneficiaries was not carried out correctly. The recipients of benefits provided by the programme were not ascertained in a manner that was stipulated by the procedure. The allowances were granted to people belonging to higher caste or those who had not completed the age of 60 years. According to the terms of the programme, they are ineligible to participate. A significant number of complaints were received regarding the withdrawal of funds by individuals who were not eligible to do so. You are the Divisional commissioner in the state responsible for its implementation through District Social Welfare Officer. Government seeks details of action taken by you to root out such practice in future and also disciplinary actions against the responsible officials. Some of the options to handle this situation could be as follows: a) Summon the District Social Welfare Officer, seek clarification on the report and suspend him. b) Suspend the District Social Welfare Officer and order an enquiry. c) Recommend the disciplinary action against the District Social Welfare Officer on the basis of enquiry. d) Take the stock of the situation personally by interacting with local people and then act accordingly. Evaluate the merits and demerits of each of these options and finally suggest the best course of action you would like to take, giving reasons.

Answered by 1 topper · CSE 2022

Syllabus: Case Studies on above issues.