Mohan was a new intern at ABC Infotech, a company that deals in the assembly and sales of desktops. ABC Infotech is a leading company in its field, and it was a dream come true for Mohan to get an opportunity to intern at the company Mohan is an ethical and upright person who does his duty with the utmost sincerity and dedication. Mohan's hard work at ABC Infotech was well recognized, and his superiors were satisfied with his performance. One day, Avinash, Mohan's team leader, gave him a file and instructed him to deliver it to Mr. Manoj, the General Manager of XYZ Chemicals, a Public Sector Unit (PSU). Avinash told Mohan that the contents of the file were confidential as they contained the company's quotation for a tender of 100 computers required by XYZ Chemicals. Mohan felt encouraged that Avinash had chosen him for this important task. As instructed, Mohan reached the office of XYZ Chemicals on time. While waiting for his turn to meet the General Manager, Mohan noticed the citizen's charter of the XYZ chemicals on the wall. Apart from explicit provisions for transparency and checking corruption, there was a dedicated section for grievance redressal in the citizen's charter. Mohan mentally appreciated the initiative of having a citizen's charter at public offices. On his turn, Mohan greeted Mr. Manoj and presented him with his company's quotations. Mr. Manoj looked visibly satisfied with the quotations; however, he asked Mohan as to what incentives were there for him personally for approving the quotations. Mohan was shocked by this question, and before he could say anything, Mr. Manoj himself hinted that he expects 10% of the quotation value to be delivered to him as a token of gratitude for approving the quotation of ABC Infotech over the quotations of other companies. A man of scruples, Mohan was saddened at the proposition of Mr. Manoj, who was directly demanding a bribe for doing his stipulated duty. He requested that Mr. Manoj consider the quotations on their competitive merit and not embarrass him by demanding a bribe. Mr. Manoj asked Mohan to leave and also told him that his internship may become a problem for him and his company in the future. Mohan felt harassed by the threats from Mr. Manoj. While leaving XYZ Chemicals, Mohan remembered the grievance redressal section in the citizen's charter. He wrote a detailed application of complaint against Mr. Manoj on the letterhead of ABC Infotech and submitted it with the grievance redressal authority of XYZ Chemicals. On returning to his office, he informed Avinash about all that transpired at XYZ Chemicals. Mohan expected his company to initiate an official complaint against Mr. Manoj. However, he was shocked by the response from his company. Avinash. blamed Mohan for spoiling the relations of the company with a long-time client. He also questioned Mohan's authority for writing a complaint on the company's letterhead without consulting his superior. He further belittled Mohan's actions by telling him that his internship would end with immediate effect if he refused to apologize to Mr. Manoj and take back his complaint. a) What are the ethical issues involved in this case study? b) Mohan considers you a wise person and seeks your advice. As a friend of Mohan, what advice will you give him under these circumstances? c) What are the reasons for the acceptance of this kind of corruption? What steps can be taken to tackle the same?

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Syllabus: Case Studies on above issues.