GS4 · 10 marks · 150 words

Impartiality, empathy and objectivity are said to be important values in public service. What do you understand by each of these terms? Can there be instances when one is faced with a conflict among these values? How can such conflicts be resolved?

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Syllabus: Aptitude and foundational values for Civil Service, integrity, impartiality and non-partisanship, objectivity, dedication to public service, empathy, tolerance and compassion towards the weaker-sections.

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More on Impartiality and Objectivity

Non-partisanship, freedom from favour and prejudice, deciding on the evidence, and political neutrality in the civil service.

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