An efficient work culture is built not only on rules, but on shared values. In this context, evaluate the role of leadership and team dynamics in transforming work culture within an organization.

Role of leadership

1. Top-down theory: Ethics and attitudes flow from the top. e.g. Bosses that pass on client pressures to team → more stressed team member.

2. Setting the norms as norm influencers (Cass Sunstein)

3. Observational learning: juniors adopt workplace attitudes by learning from their seniors.

4. Incentives: rewarding merit vs sycophancy.

Role of team dynamics

1. Team spirit leads to resilience and commitment to work.

2. Team politics → ego clashes → reduce commitment.

3. Supportive team → facilitative work culture → high employee motivation.

4. Team culture of unfair criticism → stops innovation as people adopt the "safe path".