GS4 · 10 marks · 150 words
The Citizens' Charters initiative was a response to the quest for solving the problems, which a citizen encountered, day in and day out, while dealing with the organisations providing public services. But the introduction and implementation of Citizens' Charters in the government of India has been difficult due to the old bureaucratic set up and the rigid attitudes of the work force. Discuss the major obstacles that have been encountered in the Citizens' Charter initiative.
Answered by 1 topper · CSE 2024
Syllabus: Probity in Governance: Concept of public service; Philosophical basis of governance and probity; Information sharing and transparency in government, Right to Information, Codes of Ethics, Codes of Conduct, Citizen’s Charters, Work culture, Quality of service delivery, Utilization of public funds, challenges of corruption.
How toppers approached it
From the one answer · about 220 words.
Opening
- A definition1 of 1
Body
- Points1 of 1
Close
- A way forward1 of 1
The toppers’ answers
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