GS2 · 10 marks · 150 words

E-governance is not just about efficiency; it's about making governance accessible and inclusive for every citizen. Explain.

Answered by 5 toppers · CSE 2023–2024

Syllabus: Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.

How toppers approached it

From 4 of the 5 answers · about 170 words · 50% drew a diagram.

Opening

  • A definition2 of 4
  • A figure1 of 4
  • No separate opening1 of 4

Body

  • Points and prose2 of 4
  • Points2 of 4

Close

  • A summary3 of 4
  • A way forward1 of 4

The toppers’ answers

Ashi SharmaAIR 12 · CSE 2024 · 189 wordsTheir whole copy

Opening

In this techade e-governance is emerging as a tool to ehance efficiency, effectiveness and equity in administration.

Body · points

Efficiency

e-gov helps enhance transparency and decrease leakages thereby increasing efficiency @ DBT → money straight into accounts.

Accessibility

(1) Communication: between government to citizen is streamlined to enable dialogue. @ use of X → to address grievances (2) red tapism: and associated delays are curbed. @ ICEGATE portal for trade. (3) simplified processes allow citizen engagement @ CPGRAMS portal → grievances. (4) Ease of access for public goods & service @ UMANG App.

Inclusion

(1) Participation: of people in policy ecosystem @ mygov.in (2) Targeted action for vulnerable & marginalised @ ADP portal to track progress. (3) Better opportunities: for growth & development @ e-NAM for farmers (4) Data driven policy: making to create safety nets to decrease vulnerabilities @ e-shram portal. (5) Empowerment: through technology to build skills & capabilities

Close · a way forward

@ PM- Gramin digital saksharta abhiyan to increase digital literacy.

e-gov can thus create an accessible administration and inclusive society, GoI decision to establish One Future Alliance to promote DI is a step in the right direction.

More on E-Governance

Digital delivery, its models, reach and limits.

All GS2 questions on E-Governance