Shruti SharmaCSE 2024 · 160 wordsTheir whole copy
Opening
Sardar Patel referred to the bureaucracy as the steel frame of Indian polity.
Importance: Not only do they control material resources, but also resources of public information and accountability to the people (through elected representatives).
Thus, competence in all areas is required. DOPT → 4Es of holistic competence for civil servants → .18. → ethos (character)
Body · points and prose
ves).
Thus, competence in all areas is required.
DOPT → 4Es of holistic competence for civil servants → .18. → ethos (character)
- ethics (moral principles)
- Equity (fair & impartial)
- Effectiveness (with objectives)
(1) Domain expertise and intellectual knowledge needed for well thought out, evidence based policy formulation.
(2) Emotional intelligence required for dealing with public with empathy & creation of 'trust bridges' instead of chasms.
(3) Experiential work - along with regular monitoring for maintaining consistency in administration.
(4) Soft skills: Ability to improve 'reflective morality', deal with criticism.
2nd ARC recommendations:
(a) Multi stage training modules.
(b) Performance appraisal to 360 degree performance management and public orientedness and IT infusion of 'Mission Karmayog' to be used.
Close
(.19.) Enhancing capabilities of civil servants
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