UPSC Mains 2025 · GS II · Q7 · 10 marks · 150 words

e-governance projects have a built-in bias towards technology and back-end integration than user-centric designs. Examine.

हिन्दी में

ई-गवर्नेंस परियोजनाओं में उपयोगकर्ता-केन्द्रित डिजाइनों की तुलना में प्रौद्योगिकी और बैक-एंड एकीकरण के प्रति अंतर्निहित पूर्वाग्रह है। परीक्षण कीजिए।

E-Governance

How a topper answered the closest question

Toppers wrote this one in a test series: “What are the challenges in the implementation of e-Governance in India? what measures need to be taken to overcome it?”

Kumud MishraAIR 69 · CSE 2024 · 143 wordsTheir whole copy

Opening

The e-governance in India has evolved with the idea of "Digital public service delivery".

Body · points

Challenges in implementation of e-governance in India

  1. Lack of digital literacy (only 48 %) hampers the e-governance vision.
  2. Digital divide, Rural-Urban divide. Ex. internet penetration.
  3. Lack of awareness among citizens. Ex. CPGRAMS portal, GeM, e-NAM, My gov.
  4. The lack of accessibility to digital devices. Ex. debates over use of NMMS in MGNREGA.
  5. Issue of "cyber crimes" and violation of privacy. Ex. recent COWIN data breach.

Measures to be taken:

  1. Improve digital literacy, ICT connectivity. Ex. Bharatnet, PM-WANI, E-Kranti.
  2. Foster civic participation. Ex. engage NGOs, MSMEs.
  3. Doorstep public service delivery. Ex. my_gov.
  4. Addressing privacy concerns. Ex. Digital Personal Data Protection Bill 2023.

Close · a way forward

Thus, there is the need for Gov Tech 4.0 in the era of Industrial Revolution 4.0 for good governance.

1 more topper’s answer to this question, part by part, and how they all approached it: open the question.

Toppers’ answers to other close questions

Source: UPSC, Civil Services (Main) Examination 2025, General Studies Paper II, Q7. The paper on upsc.gov.in. Themes and links to toppers’ answers are by UPSC Grade, not by UPSC.