ApsaraAIR 192 · CSE 2024 · 159 wordsTheir whole copy
Opening · a definition
The use of ICT in governance process is known as e-governance, and it has immense role in digital era.
Body · points
Role of e-governance:
(1) Faster public service delivery in real time Eg> Co-Win app.
(2) Efficient & effective resource allocation
(3) Prevents corruption by accurate beneficiary identification Eg> DBT
(4) Cost-effective service delivery at door step Eg> Tele MANAS, e-sanjeevani
(5) Improves accessibility for diverse population Eg> UMANG app.
(6) Helps to ensure accountability & transparency Eg> Use of drones to assess MGNREGA work.
(7) promotes participation of citizens in governance Eg> e-shram portal.
Challenges :
(1) Digital divide between rural & urban ↳ only 30% of internet penetration (2) Digital illiteracy (3) Fear of cyber attack, hacking etc. Eg> AIIMS cyber attack on sever (4) Lack of awareness among people. (5) Privacy issues
Close · a framework
Eg> Debate over Aadhaar privacy.
Proper awareness along with inclusion of citizens in e-governance will boost India's goal to achieve welfare state as given by DPSP.
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