Question 1(a) · 10 marks · 163 words written
Opening · a definition
Norms of social morality are the public expectation with respect to conduct of an individual. There is often conflict between societal norms and professional interests of civil servants.
Body · points
Should be applied
- Norms are collectively held, so it would increase trust in civil servants.
- Would help to take context specific actions.
- Will make their actions and roles more acceptable to public.
- Some norms may bring additional benefits to civil servant actions.
Not be applied
- Norms and professional values may be in conflict with each other.
- Civil servants are ought to be guided by objective conduct rules not subjective norms.
- May weaken accountability mechanism.
- "Norms" like witchhunting may obstruct civil servant's functioning.
- Norms vary with societal apparatus, hence only universal rules should guide civil servants for bringing standard in service delivery.
Close · a summary
However, for a society to progress, civil servants must work according to a society's expectations relating to some fundamental values like transparency, etc.