Question 2(b) · 105 words written
Opening · a definition
Features:
Body · points
- Clear laying down of procedures and adherence to them.
- Citizen's Charter
- Inculcation of moral standards in employees through workshops.
- Clear communication to employees and customers.
Benefits :
- Removes scope of any type of corruption hence a bulwark against corruption.
- Increases general trust in people which are organisation seeks to serve.
- Increases the pride in the employes of the organisation about the clear working of their organisation.
- Acts like a role model for other organisations.
Close
Even the 2nd ARC has laid special stress upon bringing in transperancy in administration and called it the key to good governance.