AIR 442 · CSE 2023 · GS4 · 46 pages

Priyanshu Agrawal: GS4 answer copy

8 answers by Priyanshu Agrawal, as written in the test. Each question opens a page with how other toppers answered it.

The questions

  1. Q3(b), Q4(a), Q4(b), Q5(a), Q5(b), Q6(a), Q6(b)
  2. Q6(c)6(c)

The answers

Question 2(a) · 341 words written

The different ethical principles account to changed area of focus based on their thoughts and prioritization. 2(b) Quality in service delivery refers to overcoming 'just doing duty' with a sense of transparency, accountability and responsibility with ethical governance. Discuss.

Opening · no separate opening

None written.

Body · points

Traditional Ethics

  1. Notion of justice based on idea of collective social good like declaring transgenders as illegal (Sec 377)

II) The fair allocation on the core of "welfare society" bec. Eg:- Reservation for backward sections

III) Obligation towards social development by ways like Right To Education (Art 21(A))

Ethics of care

  1. Connectedness between different segments like Vasudaiva Kutumbakam idea

II) Promoting care by ways of compassion like care for adults at home

In my accordance, care ethics is more suitable because :-

  1. It helps public servant to overcome 'iron cage of rationality', by having compassion like Avinash Sharan sending his wards to Government school.

II) It shifts the narrative towards inclusive governance like creating Garima Greh for transgender in Kerala.

III) Expanding domain towards public centric governance like IAS Prashant Nair, Operation Sulamani for food security.

However, traditional ethics can complement

  1. The impartiality in action to prevent political interference

II) Ensure commitment to fulfil spirit of "rule of law"

Thus public service needs broader ethics for ethical governance.

2(b) Quality in service delivery refers to overcoming 'just doing duty' with sense of transparency, accountability and responsibility with ethical governance.

Components of service quality

  1. Transparency :- To ensure dissemination of information like Telangana Open data governance

II) Accountability :- Through timely feedbacks like CPGRAMS portal

III) Commitment :- Towards inclusivity like showcase fortitude in disaster management

IV) Integrity :- Consistency in action Eg: Vinod Rai exposing 2G scams as CAG

V) Impartiality :- To prevent exclusion like objective allocation with adequate public information

Ways and means to ensure

  1. In terms of efficiency, by means of comprehensive training like teaching modern ways like e-governance

Close · a summary

II) The economic evaluation by ways of public audits or Jan Bhagidari for utilization of public funds

III) The effectiveness through means like integrity pacts and upholding them answerable through RTI

IV) The need for evaluation mechanism with grievance redressal as Sevottam Model by DARPG

V) The role of citizen charter to ensure consistency with commitment

Thus quality holds importance for inclusive governance.