AIR 8 · CSE 2023 · GS4 · 64 pages

Ashish Kumar: GS4 answer copy

14 answers by Ashish Kumar, as written in the test. Each question opens a page with how other toppers answered it.

The questions

  1. Q1"Integrity is telling the truth to other people." Examine the importance of integrity and honesty for a public servant. Also, suggest measures to cultivate these attributes. (10 marks, 150 words) What do the following quotations mean to you? a) "Human behaviour flows from three main sources: desire, emotions, and knowledge"-Plato (10 marks, 150 words) With the help of suitable examples, illustrate how it affects the working of public servants. In what ways can conflict of interest be minimised? (10 marks, 150 words) "Those who would give up essential Liberty, to purchase a little temporary safety, deserve neither liberty nor safety." In the context of this statement, bring out the ethical issues involved with creating a surveillance state for the sake of national security. (10 marks, 150 words) If corruption is a disease, transparency and accountability are essentially its antidote. Explaining the statement, evaluate various measures available to ensure transparency and accountability in the governance process.10 marks
  2. Q1(b)"There is a higher court than courts of justice and that is the court of conscience. It supersedes all other courts."-Mahatma Gandhi (10 marks, 150 words) b) Work culture of an organization also plays an important role in harnessing positive outcomes. Discuss the statement in light of the work culture in government organizations. (10 marks, 150 words) b) In your opinion, what qualities make a person a 'good person'? Do you think all good persons share similar traits or do their qualities change with 'stan, kal, patra' (place, time and role)?10 marks
  3. Q2(b)Attitude and Belief10 marks
  4. Q7Anand Singh is a government bus conductor working with the Nav Pradesh Transport Corporation. Anand has completed 35 years of service and is due for retirement next year. Anand is happy because he is hopeful of getting his daughter, Madhvi, married from the money he will receive as his retirement benefits. However, Anand's wife pesters him to earn more money in one way or the other. Anand likes his job, and all the passengers in his route vouch for his good nature and helpful behaviour. One day, Suresh, Anand's boss, called Anand in his cabin. He told Anand that a complaint has been filed against him by a person for illegally taking the ticket money from him without issuing the receipt for the ticket. Suresh explained to Anand that this act amounted to misappropriation of government money. Suresh always saw Anand as a decent individual and he asked him as to why he indulged in such an act? Anand, visibly disturbed, told Suresh that as the conductor of a government bus he receives a meagre salary, grossly insufficient to meet the needs of his family. He told him that that his younger daughter, Sarita, suffers from chronic kidney ailment, and requires dialysis twice a week. A huge chunk of his paltry salary goes towards the cost of Sarita's treatment. Moreover, as a single bread-winner of the family, he has to cater to the needs of his elderly parents. Anand further tells Suresh that since last one year a substantial portion of his income goes towards repaying the loan that he took for his elder daughter's college education. Anand laments that even after working for 35 long years, he is unable to provide for his family beyond the bare basic necessities. He tells Suresh that he is aware of many incidents of large-scale corruption in the road transport department that go virtually unnoticed. Further, Anand justifies his act of taking money by highlighting that almost every colleague of his indulges in such practices, and in comparison, to them, what he took, just fifty rupees, is ignorable and paltry. Further, he brought to light the fact that at times they, the conductors, were expected to give their immediate superiors a bribe in the name of convenience fees for various official tasks. While listening to Anand, Suresh feels compassion for him. He decides to verify the veracity of Anand's claim with regard to the dire straits of his financial conditions. On enquiry, all the workers in the office attested to the fact that Anand is going through a very bad phase and that he frequently resorts to short term loans in order to meet his financial requirements. Moreover, the office employees requested Suresh to take a lenient view of Anand's case. They were of the view that if a strong action is taken over such a trivial incident, then it would be highly unjust and unfair towards Anand. On reaching his home, Suresh shared the whole occurrence and Anand's story with his wife. To his surprise, his wife too agreed with the employees of the office. They told him that such small incidents are a routine matter. Also, with rising inflation and increasing obligations, this is the only way for people like Anand to make their ends meet. She asks Suresh to not waste his time and energy over such a small matter. Suresh knows Anand as a hard-working individual who has many mouths to feed at home. Suresh shares genuine sympathy with him, however, he also understands that embezzlement of government money, irrespective of amount and circumstances, is wrong. Now he is in a state of dilemma over his course of action. a) Why are the incidents of petty corruption trivialized? According to you, is it justifiable to ignore small incidents of corruption? b) What are various ethical dilemmas in the above case study?
  5. Q7(a)Who are the different stakeholders involved in this case? Also, identify their interests/concerns. b) What should be the course of action of the new CEO to handle the situation at hand? Which ethical principles should guide his actions? Explain.
  6. Q7(b)Who are the different stakeholders involved in this case? Also, identify their interests/concerns. b) What should be the course of action of the new CEO to handle the situation at hand? Which ethical principles should guide his actions? Explain.20 marks
  7. Q7(c)Discuss the merits and demerits of various options available to Suresh. Also, what, according to you, will be the ideal course of action and why? (20 marks, 250 words) a) What are various ethical issues in the above case study? b) What explains the bureaucratic apathy as highlighted in the above instances? How can the same be corrected? c) What virtues in a civil servant/public official could have prevented the above incidents?20 marks
  8. Q10The national capital has been under the grip of an outbreak of dengue fever which has affected many lives. Unseasonal rains, clogged drains, negligent administration and ignorance of the general public have led to water logging in various places in the capital, which has become the breeding grounds for mosquitos. Comprehensive coverage of the issue in national and international media has become an embarrassment for the ruling dispensation in the capital. To control the outbreak, the administration swung into action and a taskforce was created to control the situation in the city. The Chief Minister visited many areas which were hot spots of the dengue outbreak and announced that all the victims of dengue would be provided free treatment and be paid a government allowance to make up for the wage loss due to dengue. To identify the beneficiaries of the government's plan, Rajesh, a member of the taskforce, was given the responsibility of conducting a survey and recording the names of the victims. Rajesh conducted the survey diligently, working beyond his normal duty hours, to prepare the list of beneficiaries. Based on the survey, Rajesh prepared a draft list and submitted it to the head of the taskforce. Rajesh's list contained thousands of names and it was realized that the number of victims was much larger than originally anticipated. The head of the task force appreciated the hard work of Rajesh, but told him that such a long list of victims was unacceptable. He explained to Rajesh that giving government aid to such a large number of people was beyond the financial capacity of the state and presenting such a long list would only add to the embarrassment of the government. When Rajesh raised the contention that it was the order of the Chief Minister to give aid to every victim, the head of the taskforce further explained that it was the political expediency of the CM, as assembly elections are due in the next six months. He hinted that Rajesh should modify his list and include only those names who form the electorate of the capital and leave out others from the list as they are politically 'irrelevant'. He also indirectly told Rajesh that by giving a shorter list he could gain some political brownie points that could help him advance his career, while if he insisted on giving the complete list, he could land at the cross hairs of the ruling party. Rajesh understood that if he obliged the request of the head of the taskforce, it would mean leaving out the migrant population who are the most vulnerable section. Rajesh's mind tells him to follow what the head of the task force has asked him to do, but his conscience is exhorting him to say no. a) Based on this case study, identify the various ethical dilemmas faced by Rajesh. b) If you were in Rajesh's shoes, what would you have done? Present an assessment and justification of your suggested course of action.20 marks
  9. Q10(a)a) इस केस स्टडी के आधार पर, राकेश के सामने आने वाली विभिन्न नैतिक दुविधाओं की पहचान करें। b) यदि आप राकेश के स्थान पर होते, तो क्या करते? अपनी सुझाई गई कार्रवाई का मूल्यांकन और औचित्य प्रस्तुत करें। (20 अंक, 250 शब्द)20 marks
  10. Q10(b)a) इस केस स्टडी के आधार पर, राकेश के सामने आने वाली विभिन्न नैतिक दुविधाओं की पहचान करें। b) यदि आप राकेश के स्थान पर होते, तो क्या करते? अपनी सुझाई गई कार्रवाई का मूल्यांकन और औचित्य प्रस्तुत करें। (20 अंक, 250 शब्द) a) मूनलाइटिंग के मामले में शामिल विभिन्न नैतिक मुद्दों का विश्लेषण करें। b) क्या आपको लगता है कि कॉमसॉफ्ट का अरविंद के रोजगार को समाप्त करने का निर्णय उचित है? क्यों या क्यों नहीं? c) विभिन्न गुणों की पहचान करें जो अरविंद को इस स्थिति से निपटने में मदद कर सकते हैं। (20 अंक, 250 शब्द)20 marks
  11. Q10(c)c) विभिन्न गुणों की पहचान करें जो अरविंद को इस स्थिति से निपटने में मदद कर सकते हैं।20 marks

The answers

Question 1 · 10 marks · 835 words written

"Integrity is telling the truth to other people." Examine the importance of integrity and honesty for a public servant. Also, suggest measures to cultivate these attributes. (10 marks, 150 words) What do the following quotations mean to you? a) "Human behaviour flows from three main sources: desire, emotions, and knowledge"-Plato (10 marks, 150 words) With the help of suitable examples, illustrate how it affects the working of public servants. In what ways can conflict of interest be minimised? (10 marks, 150 words) "Those who would give up essential Liberty, to purchase a little temporary safety, deserve neither liberty nor safety." In the context of this statement, bring out the ethical issues involved with creating a surveillance state for the sake of national security. (10 marks, 150 words) If corruption is a disease, transparency and accountability are essentially its antidote. Explaining the statement, evaluate various measures available to ensure transparency and accountability in the governance process.

Opening

Integrity is defined as moral uncorruptiveness of a person, i.e., consistency in thought, words and action. Honesty is telling the truth irrespective of the situation.

IntegrityHonesty
i) Considers nature of the objecti) Ignorant of nature of object
→ oriented towards positive
ii) Active Viewii) Passive View
e.g. Not stealinge.g. A thief confessing theft

Body

Importance:

(1) Integrity:

i) brings objectivity in action → favour merit ii) Resist pressure of negative situations iii) minimises discretion → reduces corruption iv) saves from mental discomfort.

  1. Honesty: i) Clear conscience by taking appropriate action ii) brings accountability in action. iii) transparency of decision-making iv) moral responsibility

Measures to Cultivate Integrity and Honesty:

i) Socialisation: ↳ family, school and society may inculcate these values.

Diagram
Parents Teachers Role models Abdul kalam

ii) Training → regular in-service. iii) 360° Appraisal and Perform/Perish. iv) RTI, Social Audits, Citizen charter v) Strengthening accountability and vigilance institutions vi) Conducive Works culture.

Integrity and Honesty are two sides of a coin needed for ethical governance.

Human behaviour is the portrayal of values in action in a social situation and which becomes object of scrutiny.

Sources of Behaviour:

  1. Desire: It is the character trait of a person to achieve something or do action as per his wishes. Desire motivates a person to behave in a certain manner. A determined individual works passionately to achieve his goals. A compassionate behaviour is reflection of desire to help someone in need. Similarly, patriarchal behaviour is emanated out of desire to control and exploit women.

② Emotions: The perception of stimulus in favourable or unfavourable manner produces corresponding emotions. It is affect part of the attitude. The emotions attached to an object determines behaviour. E.g Fear of dogs makes children run away. Positive emotions towards weaker sections stimulate action E.g Gandhi on Harijans.

③ Knowledge: The cognitive part of an individual determines his way of looking at things and corresponding behaviour. An astronaut looks at sky to find new star while a child looks at "Chanda Mama". Knowledge if negative leads to indoctrination and corresponding negative behaviour. E.g Nazi against Jews in Germany.

Conflict of interest refers to the irreconcilable state of affairs between private and professional interests of an individual.

Affect on Working:

i) Hampers Objectivity: affects merit E.g Awarding tender to a known person.

ii) Biased Decisions: may lead to nepotism E.g Sitting on interview boards and the applicant is relative.

iii) Against Procedural fairness: E.g Judges deciding cases against themselves.

iv) Undermines trust in administration: E.g Ex CBI chief Ranjit Sinha questioning a relative at home.

v) Against Compassion: E.g Giving job to a required person in disadvantageous situation. But favour to a known vi) Affects quality of Public service

Minimising Conflict of Interest: i) Prior disclosure to affected parties. ii) Recusal from conflicting circumstances. iii) Seek senior's / expert's advice. iv) Documenting facts of the case on merit. v) Proper training and accountability mechanism. vi) Moral inculcation of values of impartial behaviour.

Conflict of Interest having negative connotations needs to be handled in a wholistic manner to ensure trust.

Surveillance state refers to monitoring of citizens' activities and actions by the state machinery, usually through CCTV, face recognition, digital traits etc.

Benefits: i) Ensures safety of citizens against violence, crimes, cyber crimes. ii) Provides national security by nabbing terrorists and organised criminals. iii) Fosters trust in the state → Social contract

Negatives of Ethical Issues: i) Against individual liberty → liberty is inalienable right as per John Locke.

ii) Produces docile bodies → citizens are ever-worried and disciplined but are disenchanted. e.g erstwhile 66 A of IT Act iii) Provides only temporal safety → Criminals devise ways to circumvent e.g cyber frauds iv) Collingridge Dilemma: → regulating early stifles creativity → regulating late is not commensurate ⇒ National security takes precedence but affects rights of people v) Against Minimum government: → hampers transparency and accountability. vi) Curbs dissent → e.g Pegasus.

Surveillance state though necessary should pass proportionality test of Puttaswamy case.

Corruption is destruction of moral and ethical values. In governance, it is arbitrary use of power bringing tangible/intangible losses to the public interest.

It is a disease as it has its reasons, affects the organisation negatively and can be cured by proper measures.

Reasons: ARC-II finds: i) Colonial past trivialised corruption. ii) centralisation of power → discretion iii) less jobs in organised sector.

Legal → stringent, outdated, ambiguous laws.

Social → complacent culture, pomp and show, nonfulfilment of ego needs, peer pressure

Moral : Socialisation to accept corruption as a virtue.

Affects: i) Inefficient Utilisation of funds ii) Nepotism, favouritism iii) Sanskritisation iv) Criminalisation of politics v) Hampers objectivity → undermines trust in governance

Cure: Corruption thrives in secret, avoids open places.

Transparency : ↳ Disclosure of decisions as well as process of decision-making ↳ supports objectivity by reducing discretion ↳ follow proper rules.

Accountability :

Close

↳ Legal answerability for actions ↳ Post-task enquiry brings discipline.