Question 1 · 10 marks · 143 words written
Opening · a definition
IndEA is a holistic framework that aims to treat the government and its services as a single enterprise.
Body · points
Main principles
• Integrated service provision - in line with minimum government, maximum governance
• data sharing among stakeholders
• reusable applications eg: wide use of APIs for structured approach while building interface platforms
• need public expertise - open source
How it can improve governance
• increase efficiency of government service delivery
• less duplication of efforts due to interoperability • reduction in cost of governance • access, quality and data driven approach - so evidence based policy making. Cons • enterprises may need to build application from scratch • one challenge is limited digital literacy of population
Close · a summary
IndEA is step in the right direction towards greater digitization. It is much needed if we want to achieve and sustain our $5 trillion economy dream.