Empathy and Compassion

Given below are quotations of moral thinkers/philosophers. Bring out what they mean to you in the present context: (a) The best way to find yourself is to lose yourself in the service of others. Mahatma Gandhi

10 marks · 150 words · Answered by 4 toppers · CSE 2019–2021

Indian ThinkersHuman Values

"Not everybody can be famous, but everybody can be great because greatness is determined by service"- Martin Luther King.

10 marks · 150 words · Answered by 4 toppers · CSE 2019–2022

Human ValuesDedication to Public Service

You are recently posted as District Magistrate in a district, which is a major hub of industrial activities and attracts workers from different places and communities. The workers of these industries often utilize the open spaces on roads for performing their daily prayers, though only for a short period of time. The lack of a place of worship close to the work places, is cited as the reason for continuance of this practice. However, some residents of nearby areas have been objecting to this practice due to the inconvenience caused by congestion on the roads. There have also been complaints of alleged illegal encroachments over public land in garb of this practice. One day, you are informed that a group of locals disrupted the workers at the time of worship. The incident led to clashes between several groups and a law and order problem has arisen in the district. Given the situation, answer the following: (a) What are the options available before you? Evaluate the merits and demerits of each one of them. (b) What course of action would you choose and why?

20 marks · 250 words · Answered by 4 toppers · CSE 2019–2024

Ethical Dilemmas in GovernmentCrisis Decision Making

You are the officer-in-charge responsible for monitoring allotment of foodgrains under the Public Distribution System to BPL families in a given district. A group of BPL families in the district claim that they have been denied ration from fair price shops due to non-linking of Aadhar card with their BPL cards. They remark that the government and officers concerned are not empathising with their situation and stage a silent protest. Further, the incident is also being linked to similar instances in other areas of the country where people were denied access to PDS benefits due to similar reasons. The government receives a lot of criticism for this incident on social media networks. You are now in a conundrum, as you are aware that the BPL families need to get foodgrains on time. However, as a government officer, you also need to follow the prescribed rules. Media scrutiny has further aggravated the situation and you realize you need to tread carefully. 20 Based on the information above, answer the following: (a) List the issues in the given situation that the parties involved are facing. (b) What step(s) will you take in the situation to ensure that the demands of the aggrieved persons are met without violating the rules? (c) In this context, briefly discuss how the poor in the country currently face digital exclusion and its consequence(s).

20 marks · 250 words · Answered by 3 toppers · CSE 2018–2019

Rules versus CompassionEmpathy and Compassion

We make a living by what we do, but we make a life by what we give. (i) Highlight the importance of value of altruism for a society. (ii) Discuss the role of education in imparting such values.

10 marks · 150 words · Answered by 3 toppers · CSE 2018–2020

Human ValuesFamily, Society and Education

Given below are quotations of moral thinkers/philosophers. Bring out what they mean to you in the present context: (a) The best way to find yourself is to lose yourself in the service of others.

10 marks · 150 words · Answered by 3 toppers · CSE 2019

Indian ThinkersHuman Values

You are posted as the District Magistrate in a district, which has been ravaged by floods recently. The severity of floods has not only led to destruction of shelter and livelihood, but also created risks of deadly diseases spreading in the area. Street thugs have taken advantage of the situation and are looting and stocking anything they can get their hands on. There are reports that many shops and homes have been broken into and looted. Some suspect that this is the work of illegal immigrants from a neighbouring country, who have been residing in the district for a long time. The local MLA is objecting to extension of relief and rehabilitation assistance to these illegal immigrants. A number of residents of the district have also joined the MLA and are arguing that citizens have the first right on the country's resources, particularly in the prevailing situation. In this context, answer the following: (a) Do you think that citizens of a country have the first claim on resources of a nation in every situation? Justify your answer with valid arguments. (b) Given this information, chart a course of action based on priorities of the administration.

20 marks · 250 words · Answered by 3 toppers · CSE 2019

Crisis Decision MakingEmpathy and Compassion

As a concerned citizen you have been engaged with the issue of persons employed in manual scavenging. You notice that despite laws and strictures from the highest court of the land the practice of employing human labour to clean sewers continues. While the administration has to ensure the cleanliness of the urban localities, those who are employed also have to earn to sustain themselves and their families. The death of few workers recently due to asphyxiation while cleaning a septic tank has caused much consternation in your locality. You would like to engage with the situation by writing to the administration, for which you need to find an answer to the following: (a) Identify the stakeholders involved and state their conflicting interests. (b) What challenges does the administration face in curbing this social evil? (c) Enumerate the steps to deal with the problem.

20 marks · 250 words · Answered by 3 toppers · CSE 2018–2019

Empathy and CompassionEthical Dilemmas in Government

You are the District Magistrate of a district that is known for making combustible substances such as match boxes and fire crackers. As per the The Child Labour (Prohibition and Regulation) Amendment Act, 2016, employment of children in such hazardous activities is prohibited. In this regard, government has also released a notification that owners of these manufacturing units need to report on the profiles of their employees annually as child labour has been prevalent in these industries. These manufacturing units, abiding by the directives of the government, publish such reports annually and claim to have successfully put an end to employment of child labour. However, it has been brought to your notice that these companies are taking advantage of a loopholes in the law. They have been outsourcing their hiring to independent contractors who engage families in the business. The families have been continuing to use child labour to supplement their income and also keep the cost of labour competitive so as to bag more such contracts and since they are not officially on the payroll of the companies, they are absolved of the legal liabilities. (a) Identify the ethical issues in this case. (b) How would you approach the problem and what would be the main elements of your action?

20 marks · 250 words · Answered by 2 toppers · CSE 2019–2022

CorruptionRules versus Compassion

Explain the significance of the following in the context of civil service: (iii) Strength of character

10 marks · 150 words · Answered by 2 toppers · CSE 2018–2019

Aptitude for Civil ServiceImpartiality and Objectivity

You are serving as a District Magistrate in a district, which is prone to recurrent droughts. The issue of scarcity of water is aggravating year by year. Even during the years of high rainfall, the district has witnessed severe shortage of water for agriculture purposes, mainly due to cultivation of water guzzling crops. It is evident that water scarcity is one of the main reasons for backwardness of the district. Recognising this, the state government decided to withdraw some incentives given for cultivation of such crops and incentivise a cropping pattern more suitable to the agro-climatic conditions of this region. However, anticipating worsening of their economic condition in such times, the farmers have taken to protesting on the streets. Despite such a well-intentioned move by the government, the farmers feel that response of the state administration has been anti-farmer and cruel. Given the situation, answer the following questions: (a) Do you think there is a real divergence between interests of the farmers of this district and the state? (b) What immediate steps should you advocate in the interests of farmers of the district?

20 marks · 250 words · Answered by 2 toppers · CSE 2019–2022

Ethical Dilemmas in GovernmentEnvironmental Ethics

You are DM of of a very poor district in the hinterland of India. It has come to your notice that manual scavenging is widely prevalent in the district even though the new law prohibits manual scavenging in any form. Upon enquiry, you have found that the number of manual scavengers has been reported to be very low, however, hundreds of dry latrines in the district depict a different picture. You have also noticed two more important trends: first, most of the manual scavengers are Dalits, and second, in many of the cases they themselves go to the houses and request the owners to clean their toilets manually, as it would provide monetary benefits. The entire district administration has been criticized by the media and there is political pressure on you to manipulate the data in a way that it shows less number of manual scavengers in the district. Based on the given information answer the following: 1. Identify the ethical issues associated with manual scavenging. 2. List the options available to you in the given case. Evaluate the merits and demerits of each. 3. Discuss some feasible steps that you can take to control this serious problem.

20 marks · 250 words · Answered by 2 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentIntegrity

You are appointed as the principal of a school, which is located in a backward district. A colleague brings to your attention that a group of boys indulge in smoking during school hours within the vicinity of the school. The same group has also repeatedly been caught consuming alcohol in the school premises. No form of punishment seems to be effective while dealing with this particular group. Upon investigation, you find that the boys belong to low-income families and have picked up the habits from elders at home and neighbours. The teachers are concerned about the effect it will have on other students. You also realise that this problem has to be addressed as quickly as possible. In this context, answer the following questions: 20 (a) Identify the factors that make young people take up such harmful habits? What is the role of educational institutions in inculcating right habits among the students? (b) How would you address the immediate issue? Analyse the options available to you in this regard. (c) How will you bring about a behavioural change among students in this case?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Family, Society and EducationHuman Values

A civil servant needs to be objective as well as empathetic. What do we understand by objectivity? Discuss its relation with empathy.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Impartiality and ObjectivityEmpathy and Compassion

Impersonal management, a feature of Weberian bureaucracy, develops over time into indifference, especially with weaker sections. Critically discuss.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Civil Service ValuesEmpathy and Compassion

As the Superintendent of Police, following course of action will be taken by me -

Answered by 1 topper · CSE 2019

Crisis Decision MakingCivil Service Values

You are the Head of Department in a University. Recently, a clerical staff in your department was terminated from the job as he was found under the influence of alcohol during office hours. In the previous month there were a lot of complaints regarding his poor quality of work, tardiness and some incoherent behaviour. Later you came to know that this change in behaviour was concurrent with the death of his wife after a prolonged illness. It has also made him debt ridden. This may be further compounded by the fact that he has a daughter to marry off soon and a handicapped son to take care of. He desperately needs a job. He has applied for a position at a private University and has already given your name as a reference. He pleads you to give him a good recommendation and not mention his drinking, which he assures you are now under control. He also asks you to mention that he voluntarily left the University to address a family medical crisis and that the University was pleased with his work. You like this person and believe that he is a good worker when he is not drinking. But you doubt whether he has really overcome his drinking problem. Valid arguments can be advanced, both, for rejecting his plea with the consequence that his condition may become even worse and for accepting his plea with a noble intention, but keeping the third party in the dark. a. What could those arguments be? b. Could there be any better way to get out of this dilemma? If so, outline the main elements of this third way, pointing out its merits.

20 marks · 250 words · Answered by 1 topper · CSE 2019

Ethical Dilemmas in GovernmentIntegrity

"Civil Service is not about absolute impartiality but is about partiality towards justice." Examine.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Impartiality and ObjectivityEmpathy and Compassion

You are posted as Superintendent of Police (SP) in a district, which has a bustling market in the district headquarters with a high footfall. The area has traditionally been occupied by street vendors and hawkers. They form an intrinsic part of the market system in the area and derive their livelihood from it. Recently, you got reports that the policemen posted in the area harass the hawkers and also extort ‘hafta’ - a weekly bribe - from them despite complying with the laws. It has been brought to your notice that while those who comply with this arrangement are allowed to carry on with their daily operations, those who do not are being evicted from the market area. In the process of eviction, they are even physically assaulted and their saleable items are often confiscated and destroyed. As a result, some street vendors have been staging protests against the local administration in the market and have blocked the normal market passage. The local police, however, has been in denial of any such wrong doings and argue that they are merely removing illegal encroachments, which were causing traffic jam in the area. In this situation, answer the following: (a) Mention the stakeholders and ethical issues involved in the case. (b) As the Superintendent of Police, what course of action would you adopt for diffusing the tensions in the area? Also, suggest some policy recommendations, which will help resolve the issues in the long-term.

20 marks · 250 words · Answered by 1 topper · CSE 2019

CorruptionEmpathy and Compassion

Compassion should never be considered a weakness, but rather as an essential element for providing a congenial administrative working environment. Discuss

10 marks · 150 words · Answered by 1 topper · CSE 2019

Empathy and CompassionCivil Service Values

You are the District Magistrate of a district that is known for making combustible substances such as match boxes and fire crackers. As per the The Child Labour (Prohibition and Regulation) Amendment Act, 2016, employment of children in such hazardous activities is prohibited. In this regard, government has also released a notification that owners of these manufacturing units need to report on the profiles of their employees annually as child labour has been prevalent in these industries. These manufacturing units, abiding by the directives of the government, publish such reports annually and claim to have successfully put an end to employment of child labour. However, it has been brought to your notice that these companies are taking advantage of loopholes in the law. They have been outsourcing their hiring to independent contractors who engage families in the business. The families have been continuing to use child labour to supplement their income and also keep the cost of labour competitive so as to bag more such contracts and since they are not officially on the payroll of the companies, they are absolved of the legal liabilities. (a) Identify the ethical issues in this case. (b) How would you approach the problem and what would be the main elements of your action?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Empathy and CompassionCorruption