GS4 · 10 marks · 150 words

How can civil servants cultivate a positive attitude towards the weaker sections of society? Suggest some implementable and practical steps.

Answered by 5 toppers · CSE 2024–2025

Syllabus: Aptitude and foundational values for Civil Service, integrity, impartiality and non-partisanship, objectivity, dedication to public service, empathy, tolerance and compassion towards the weaker-sections.

How toppers approached it

From all 5 answers · about 160 words · 20% drew a diagram.

Opening

  • No separate opening40%
  • A definition20%
  • A constitutional or legal provision20%
  • A quotation20%

Body

  • Points100%

Close

  • A summary60%
  • No separate close20%
  • A way forward20%

The toppers’ answers

Diksha RaiAIR 40 · CSE 2025 · 168 wordsTheir whole copy

Opening · a constitutional or legal provision

DPSP in Part 4 of constitution envisages a welfare state which works for upliftment of weaker sections of society.

Body · points

Diagram
- Central Node: Weaker sections of society - Arrows to: - Transgender - Women - Children - People with Disabilities - SCs & STs - Economically disadvantaged sections

Cultivating positive attitude towards weaker sections

A) Individual level → Developing Empathy & Compassion eg: Swarochis Somvanshi IAS removed AC from his office to help children suffering from malnutrition.

→ learning from leaders eg: Mother Teresa, Savitribai Phule dedicated their whole life towards serving weaker sections → Developing the values of Altruism and dedication towards public service eg: IAS Saumya Pandey cut short her maternal leave to serve people during COVID-19 → Ensuring effective delivery of public services eg: saturating access to schemes such as PDS, MGNREGA, Ayushman Bharat.

B) Organisational level → Sensitisation training eg - Gender sensitisation training among Delhi Police personnel → Encouraging empathetic behaviour towards weaker sections

Close · a vision

eg - through rewards & recognition.

The goal of making India a developed country in 2047 can't be achieved unless capabilities of weaker sections are developed (Amartya Sen). Civil Servants have major role to play in this regard.

More on Empathy and Compassion

Tolerance and compassion towards the weaker sections, empathy in administration, and where compassion meets a rule.

All GS4 questions on Empathy and Compassion