Pakshal SecretryAIR 8 · CSE 2025 · 116 wordsTheir whole copy
Opening
World Bank acknowledges citizen participation as key to ensure good governance in any country.
Body · points
Role in Quality of governance
Ensuring demand driven reforms eg: mass mobilization
Governance "for the people" based on their demand eg: mygov.in
Improves accountability eg: social audit of MGNREGA by people
Improves trust and social capital formation
Helps in efficient delivery of services eg public participation in vaccination drive
Makes governance more responsive in nature eg: Citizen feedback Mechanism
Helps in improving and increasing utility eg: GRM Mechanism
Makes people more aware
Close · a summary
eg: citizen's charter
Thus, citizen participation is key to make governance a mass movement & ensure P2G2 : Pro-people good governance