UPSC Mains 2020 · GS IV · Q11 · 20 marks · 250 words · Case study

Parmal is a small but underdeveloped district. It has rocky terrain that is not suitable for agriculture, though some subsistence agriculture is being done on small plots of land. The area receives adequate rainfall and has an irrigation canal flowing through it. Amria, its administrative centre, is a medium sized town. It houses a large district hospital, an Industrial Training Institute and some privately owned skill training centres. It has all the facilities of a district headquarters. A trunk railway line passes approximately 50 kilometres from Amria. Its poor connectivity is a major reason for the absence of any major industry therein. The state government offers a 10 years tax holiday as an incentive to new industry. In 2010 Anil, an industrialist, decided to take benefits to set up Amria Plastic Works (APW) in Noora village, about 20 km from Amria. While the factory was being built, Anil hired the required key labour and got them trained at the skill training centres at Amria. This act of his made the key personnel very loyal to APW. APW started production in 2011 with the labour drawn fully from Noora village. The villagers were very happy to get employment near their homes and were motivated by the key personnel to meet the production targets with high quality. APW started making large profits, a sizeable portion of which was used to improve the quality of life in Noora. By 2016, Noora could boast of a greener village and a renovated village temple. Anil liaised with the local MLA to increase the frequency of the bus services to Amria. The government also opened a primary health care centre and primary school at Noora in buildings constructed by APW. APW used its CSR funds to set up women's self-help groups, subsidize primary education to the village children and procure an ambulance for use by its employees and the needy. In 2019, there was a minor fire in APW. It was quickly extinguished as fire safety protocols were in place in the factory. Investigations revealed that the factory had been using electricity in excess of its authorized capacity. This was soon rectified. The next year, due to a nationwide lockdown, the requirement of production fell for four months. Anil decided that all employees would be paid regularly. He employed them to plant trees and improve the village habitat. APW had developed a reputation of high quality production and a motivated workforce.

  1. Critically analyse the story of APW and state the ethical issues involved. Do you consider APW as a role model for development of backward areas ? Give reasons.

हिन्दी में

परमल एक छोटा लेकिन अविकसित जिला है । यहाँ की जमीन पथरीली है जो कृषि योग्य नहीं है, यद्यपि थोड़ी जीविका कृषि ज़मीन के छोटे टुकड़ों पर की जाती है । क्षेत्र में पर्याप्त वर्षा होती है और सिंचाई की एक नहर वहाँ से बहती है । अमरिया एक मध्यम श्रेणी का शहर है जो कि इस जिले का प्रशासनिक केंद्र है । यहाँ एक बड़ा जिला अस्पताल, एक औद्योगिक प्रशिक्षण संस्थान और कुछ निजी कौशल प्रशिक्षण केंद्र हैं । एक जिला मुख्यालय की सभी सुविधाएं यहाँ उप्लब्ध हैं । अमरिया से लगभग 50 कि.मी. दूर एक मुख्य रेल्वे लाईन गुजरती है । इसकी कमज़ोर संयोजकता यहाँ पर किसी भी प्रकार के बड़े उद्योग के अभाव का मुख्य कारण है । नए उद्योग को बढ़ावा देने के लिए राज्य सरकार ने 10 वर्षों के लिए करावकाश दे रखा है । वर्ष 2010 में, अनिल, एक उद्योगपति ने विभिन्न लाभों को लेने के लिए नूरा गाँव में, जो कि अमरिया से 20 कि.मी. दूर है, अमरिया प्लास्टिक वर्क्स (ए.पी.डब्ल्यू.) स्थापित करने का निर्णय लिया । जिस समय इस फैक्टरी का निर्माण हो रहा था तब अनिल ने आवश्यक मुख्य श्रमिकों को रोजगार दे कर उन्हें अमरिया के कौशल प्रशिक्षण केंद्रों में प्रशिक्षित करवाया । उसके इस कृत्य से मुख्य श्रमिक ए.पी.डब्ल्यू. के प्रति बहुत वफादार हो गए । नूरा गाँव से ही सभी श्रमिकों को लेकर ए.पी.डब्ल्यू ने 2011 में उत्पादन प्रारम्भ किया । अपने घरों के पास ही रोजगार प्राप्त कर के गाँव वाले बहुत खुश थे और मुख्य श्रमिकों ने उन्हें उत्पादन के लक्ष्यों को उच्च गुणवत्ता के साथ पूरा करने के लिए प्रेरित किया । ए.पी.डब्ल्यू ने बहुत लाभ कमाना प्रारम्भ किया जिसका एक बड़ा भाग नूरा गाँव में जीवन स्तर को सुधारने के लिए उपयोग में लिया गया । 2016 तक नूरा गाँव एक हरा-भरा गाँव होने का तथा गाँव के मंदिर के पुनर्निर्माण पर गर्व कर सकता था । स्थानीय विधायक से संपर्क साध कर अनिल ने अमरिया जाने के लिए गाँव से बस सेवाओं की निरंतरता भी बढ़ा दी । सरकार ने नूरा गाँव में ए.पी.डब्ल्यू. द्वारा निर्मित भवनों में एक प्राथमिक स्वास्थ्य केंद्र और प्राथमिक विद्यालय भी खोल दिया । अपने सी.एस.आर. कोष का उपयोग करते हुए ए.पी.डब्ल्यू ने महिला स्वयं सहायता समूह स्थापित किए, गाँव के बच्चों को प्राथमिक शिक्षा के लिए उपदान प्रदान किया और अपने कर्मचारियों और गरीबों के उपयोग के लिए एक रोगी वाहन प्राप्त किया । 2019 में ए.पी.डब्ल्यू. में एक छोटी सी आग लगी । चूंकि फैक्टरी में अग्नि शमन सुरक्षा की उपयुक्त व्यवस्था थी इसलिए आग को शीघ्र बुझा दिया गया । जाँच में पता चला कि फैक्टरी अपनी अधिकृत क्षमता से अधिक बिजली का उपयोग कर रही थी । इसे शीघ्र ही सुलझा लिया गया । अगले वर्ष, देशव्यापी लॉकडाउन के कारण उत्पादन की आवश्यकता में चार महीनों के लिए गिरावट आ गई । अनिल ने निर्णय लिया कि सभी कर्मचारियों को नियमित रूप से भुगतान किया जाएगा । उसने कर्मचारियों को वृक्षरोपण और गाँव के प्राकृतिक वास को सुधारने के लिए काम में लिया । ए.पी.डब्ल्यू. ने उच्चस्तरीय उत्पादन और अभिप्रेरित श्रमिक बल की ख्याति अर्जित की ।

  1. ए.पी.डब्ल्यू. की कहानी का आलोचनात्मक परीक्षण कीजिए और अंतर्निहित नीतिपरक मुद्दों का उल्लेख कीजिए । क्या आप ए.पी.डब्ल्यू. को पिछड़े हुए क्षेत्रों के विकास के लिए आदर्श मॉडल के रूप में देखते हैं ? कारण दीजिए ।

How a topper answered the closest question

Toppers wrote this one in a test series: “Singh Garh is a primarily rural district with minimal relatively insignificant industrial activity, except for one consumer goods manufacturing plant, which was the primary source of employment. Development indicators such as health, literacy, etc., were much below the national average. Along with developmental issues, another grave concern was the slow rise in child marriages. Despite the legal sanctions, child marriage continued to rise unabated. Rashmi, a social work postgraduate who escaped an early marriage, started an NGO for rescuing and rehabilitating child marriage victims. In the last five years, she saved a lot of young girls from becoming victims of child marriage. Her modus Operandi was simple. She had developed a network of informants in villages who relayed information to her, and after verifying, Rashmi with help from local law enforcement personnel, prevented the marriage from happening. Rashmi did commendable work, but she made some enemies in the process. The local leaders resented her popularity with women and young girls in particular. To expand her activities, Rashmi contacted the management of the only industrial unit in the district. She successfully persuaded the company to contribute to her activities and the NGO. The company even gave her access to their facilities to conduct workshops for workers to raise awareness about the issue of child marriage. As she started her workshops and campaign on the company premises, the initial response was lukewarm and, at times, complete indifference. But she persevered. After a couple of months, one day, the company union members stopped her from entering the company and even threatened her with violence. Rashmi spoke with the management, who supported her and ensured her safety. The management issued a circular supporting Rashmi and her NGO. To management's surprise, after a week of the circular, the Union called for a flash strike and threatened to continue the work stoppage if the NGO activities continued. The workers believed that Rashmi's campaign was corrupting the women's minds and disrespecting their traditions. The company's management seeing the aggressive reaction sought to assuage the workers by stopping the NGO activities. Rashmi tried to persuade the management by highlighting their social responsibility to the community. But the management was curt in replying that every social problem is not their moral responsibility. Rashmi was disappointed with the management's decision and wondered how best to involve the company in her campaigns. (a) What are the issues involved in the above case? (b) What do you think Rashmi should do? Would it be a good idea for Rashmi to involve local administration? Suggest an implementable course of action. (c) Do you think companies should also accept responsibility for the social problems of the region where they operate? Why/why not? (d) What could be the reasons for such an aggressive reaction from the workers union? How do you think Rashmi should handle the workers union?”

NausheenAIR 9 · CSE 2023 · 59 wordsTheir whole copy

Opening · no separate opening

None written.

Body · points and prose

(a)

Diagram
- Ethical issues involved - (1) Issue of child marriage - (2) Barriers to the functioning of NGOs - (3) Problem of patriarchy in public domain in India - (4) Issue of absence of ethics in corporate house

(b)

Diagram
Rashmi must do the following:- - (1) Ask for legal help for NGO. - (2) using social media channels for effective campaigns. - (3) challenging the circular by reporting it to the police. - (4) As soon as the issue gets resolved, she must ask for protection to her NGO through voluntary fundings.
Diagram
Involving local administration:- - (1) creating a social persuasion in the public. - (2) they might support the NGO with funds. Eg) municipal bonds of Indore.

However, local administration might halt the functioning of NGO even further because :-

↳ there is no public support. ↳ might undermine its credibility for local corporate houses.

(c) Companies must accept responsibility for social problems.

Diagram
Reasons - (1) for managing favorable perception. - (2) for greater public good - (3) for security of the public - (4) upholding gender equality. - (5) caring for vulnerable sections.

(d)

Diagram
Reasons - (1) Because there is no public support for the cause - (2) It might undermine its acceptability among public.

Rashmi should → (1) Persuade the Union. → (2) If they do not agree, then take legal actions against them.

Close · no separate close

None written.

4 more toppers’ answers to this question, part by part, and how they all approached it: open the question.

Toppers’ answers to other close questions

Source: UPSC, Civil Services (Main) Examination 2020, General Studies Paper IV, Q11. The paper on upsc.gov.in. Themes and links to toppers’ answers are by UPSC Grade, not by UPSC.