You are the head of the Human Resources department of an organisation. One day one of the workers died on duty. His family was demanding compensation. However, the company denied compensation because it was revealed in investigation that he was drunk at the time of the accident. The workers of the company went on to strike demanding compensation for the family of the deceased. The Chairman of the management board has asked for your recommendation.

How a topper answered the closest question

Toppers wrote this one in a test series: “Neha, an IAS officer, is serving as the District Magistrate (DM) of a bustling metropolitan district. Among her wide-ranging responsibilities, she also oversees the functioning of the Municipal Sanitation Department, which employs hundreds of sanitation workers, drivers, and daily wage laborers responsible for keeping the city clean and waste-free. One morning, a disturbing case landed on Neha's desk. Rajiv, a municipal garbage truck driver, died following a violent street altercation while on duty. On that day, Rajiv was driving his garbage collection truck through a crowded market street. He got into a heated argument with a street vendor who had encroached upon the road, obstructing the truck's passage. Eyewitness reports and CCTV footage revealed that Rajiv, known for his short temper, started the verbal abuse, which escalated into a physical fight. Despite bystanders trying to intervene, the scuffle turned bloody. Both Rajiv and the vendor were hospitalized with serious injuries. Rajiv succumbed to a head injury later that night, while the vendor survived. A police investigation and the Municipal Sanitation Department's inquiry confirmed that Rajiv's death resulted from his own misconduct and violent behavior while on duty. A post-mortem report further revealed that Rajiv had consumed alcohol while on duty and was under the influence at the time of the altercation, which is a clear violation of service rules that strictly prohibit drinking during work hours, especially for drivers operating municipal vehicles. According to the department's standing rules, extra ex-gratia compensation and family employment are given only in cases of death caused by workplace accidents or occupational hazards, not deaths resulting from personal fights, gross misconduct, or negligence such as working under the influence of alcohol. However, Rajiv's death left behind a dependent family: his elderly parents, his wife, and two children, one in college, the other in high school. His wife and children, shattered by his sudden death, argue that Rajiv died during duty hours and the family must not be punished for his mistake. The Sanitation Workers' Union has taken up the issue aggressively, demanding the same full ex-gratia compensation that is given to other drivers who die on duty, plus a permanent government job for Rajiv's elder son. When the department refused, citing the clear rule violation, the union declared an indefinite strike, bringing garbage collection to a standstill. The strike has now entered its tenth day, and the city's streets are overflowing with waste, creating serious health and public order concerns. Neha is under pressure to resolve the crisis while balancing legal norms, humanitarian concerns, and public interest. (a) Evaluate each option with its merits and demerits available to Neha. (b) If you were in Neha's position, what decision would you take? Justify your decision with appropriate ethical reasoning and principles. (c) What steps can Neha take to prevent similar incidents and ethical conflicts in the future in the Municipal Sanitation Department?”

Toppers’ answers to other close questions

• Vihar is a state in the Northern part of the country. Prohibition laws in the state completely ban the storage, possession, sale, and consumption of liquor in any form. Despite the ban, the liquor mafia in the state has succeeded in supplying spurious liquor through various illegal dens. The activities of liquor mafia flourish under the nose of both the civil administration and the police department. Many Civil Society Organizations, women organizations etc., on numerous occasions complained to the authorities about the illegal production, sale, and consumption of liquor, but their complaints have fallen on deaf ears, and no substantial action was taken by the government to curb the menace. As fate would have it, one day there was an unfortunate incident when a large group of fifty construction labourers died after consuming spurious liquor from an illegal den being operated by the mafia. Many of the victims were sole bread winners of their families. While the state was clear on its position that consuming liquor in the state was an illegal activity that warrants no sympathy or compensation (for the next of kin) from the government, families of the victims and also many CSOs were demanding compensation for the families of the deceased construction labourers. The incident got both national and international coverage in print, electronic, as well as the social media. The pressure on the state government was mounting to amicably resolve the issue. Anjali is posted as the Joint Secretary in the Secretariat. The CM has asked her to create a detailed report on how should the state government handle this crisis. a) Under the given circumstances, what measures should Anjali recommend to handle the above crisis. b) Critically evaluate the decision of state government to not compensate the victims of spurious liquor.2 answers
• There was an incident at a company wherein a fire broke out and led to a number of casualties. During the preliminary inquiry, one of the employees and bystander witnesses, specified that the company had taken all the safety measures and the management was not at fault. During litigation, the same employee was identified as a witness and his deposition was to be taken. The issue is now in the court. You are a Senior Manager of the company and accompanying the said employee to the court for the deposition. On the way the employee tells you that he had lied during the inquiry; and that the truth was worse for the company than he had stated previously. (a) Identify the various ethical issues you would face in this situation. (b) What would you suggest the employee to do? Give reasons for your suggestions.5 answers
• Vihar is a state in the Northern part of the country. Prohibition laws in the state completely ban the storage, possession, sale, and consumption of liquor in any form. Despite the ban, the liquor mafia in the state has succeeded in supplying spurious liquor through various illegal dens. The activities of liquor mafia flourish under the nose of both the civil administration and the police department. Many Civil Society Organizations, women organizations etc., on numerous occasions complained to the authorities about the illegal production, sale, and consumption of liquor, but their complaints have fallen on deaf ears, and no substantial action was taken by the government to curb the menace. As fate would have it, one day there was an unfortunate incident when a large group of fifty construction labourers died after consuming spurious liquor from an illegal den being operated by the mafia. Many of the victims were sole bread winners of their families. While the state was clear on its position that consuming liquor in the state was an illegal activity that warrants no sympathy or compensation (for the next of kin) from the government, families of the victims and also many CSOs were demanding compensation for the families of the deceased construction laborers. The incident got both national and international coverage in print, electronic, as well as the social media. The pressure on the state government was mounting to amicably resolve the issue. Anjali is posted as the Joint Secretary in the Secretariat. The CM has asked her to create a detailed report on how should the state government handle this crisis. a) Under the given circumstances, what measures should Anjali recommend to handle the above crisis. b) Critically evaluate the decision of state government to not compensate the victims of spurious liquor.1 answer